Frequently Asked Questions

Browse our shop, add items to your cart, and check out securely with Paystack. You'll receive an order confirmation immediately after payment. You can also place an order by chatting with us on WhatsApp or sending us an email.

Yes. NourishHaus is a guest-checkout store — no account or sign-up required.

Reach us on WhatsApp within 30 minutes of placing your order and we'll do our best to adjust it before preparation begins.

Yes — our minimum order value is ₦15,000.

We currently deliver to all parts of Lagos Island.

All orders must be placed at least 24 hours before delivery — i.e. the day before for next-day delivery. We do not offer same-day delivery.

Delivery pricing is calculated based on your delivery zone and confirmed before payment.

Yes — leave your preferred date in the order notes field at checkout and we'll confirm by WhatsApp or phone.

Yes. All NourishHaus products are made fresh for you — no artificial preservatives.

Granola and cookies keep well in a cool, dry place. Smoothies and tigernut milk should be refrigerated immediately on delivery.

Refrigerated, our smoothies last up to 3 days. For best taste, consume as soon as possible after delivery.

Yes, we cater to dietary restrictions — kindly message us on WhatsApp or send an email for custom orders. You can also add a note to your order or state your allergy under the allergen section when placing your order.

We accept card, bank transfer and USSD payments securely via Paystack.

Yes. All payments are processed by Paystack, a PCI-DSS Level 1 compliant payment processor. NourishHaus never sees or stores your card details.

Yes — you'll see an order confirmation on-screen immediately after payment, and a receipt is sent to the email you provide at checkout via Paystack.